Privacy Policy

NxtVault Digital ("we," "us," or "our") operates the website nxtvault.cloud. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

When you register, make a purchase, or contact us, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Billing address
• Payment information (processed securely via Razorpay/PayPal — we do NOT store card details)

1.2 Automatically Collected Information

When you access our website, we automatically collect:

• IP address and geolocation data (for currency detection)
• Browser type and version
• Device information (desktop/mobile)
• Pages visited and time spent
• Referring website URL
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders and deliver digital products
• To create and manage your account
• To communicate with you regarding purchases, updates, and support
• To detect currency preference and show localized pricing (INR/USD)
• To improve our website, products, and user experience
• To prevent fraud and unauthorized transactions
• To comply with legal obligations
• To send promotional communications (with your consent; you can opt out anytime)

3. Payment Security

All payment transactions are processed through Razorpay (for Indian customers) and PayPal (for international customers). These are PCI-DSS Level 1 certified payment processors. We never store your credit/debit card numbers, CVV, or banking credentials on our servers. All payment data is encrypted using 256-bit SSL encryption.

4. Cookies & Tracking

We use cookies and similar technologies for:

• Essential Cookies: Session management, authentication, cart functionality
• Preference Cookies: Currency preference (INR/USD), language settings
• Analytics Cookies: Understanding user behavior to improve our platform

You can disable cookies in your browser settings, but this may affect website functionality.

5. Data Sharing & Disclosure

We do NOT sell your personal information to third parties. We may share your data with:

• Payment processors (Razorpay, PayPal) — to process transactions
• Cloud hosting providers — to host and deliver our services
• Email service providers — to send transactional and promotional emails
• Law enforcement — if required by law or to protect our legal rights

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Transaction records are kept for 7 years as required by Indian tax and accounting laws. You can request account deletion at any time by contacting us.

7. Your Rights (DPDPA Compliance)

Under the Digital Personal Data Protection Act (DPDPA) 2023, India, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request erasure/deletion of your data
• Withdraw consent for data processing
• Port your data to another service
• Lodge a complaint with the Data Protection Board of India

To exercise any of these rights, email us at: support@nxtvault.cloud

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal information, we will delete it immediately.

9. Security Measures

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted password storage (bcrypt hashing)
• Rate limiting on sensitive endpoints
• Regular security audits
• Access controls and authentication for admin operations

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at: